OUR POLICIES


Booking: Please see our AirBnB or VRBO pages for booking inquiries. After checking availability, you can also book directly with us at info@RefugioPasoRobles.com; we will ask you to sign a standard rental contract and provide a scanned copy of your driver's license. 

Check in and Check Out: Normal check-in is approximately 2PM, unless you arrange a different time with us prior to your arrival—we are very flexible. If you arrive after 6PM, you may gain access to your suite with a key code. Usual check-out is by 11:00 AM. 

Minimum Stays: Normally, there is a two-night minimum stay. During late 2020 and early 2021, minimum stay will be 3 nights, and rental fees are deeply discounted for more than 7 days and very deeply discounted for stays of more than 28 days. Please contact us for details: info@refugiopasorobles.com.

Cleaning and Disinfection: During this difficult time, we have taken additional steps beyond our usual cleaning procedures to insure the safety of our guests, our cleaning staff, and ourselves. All hard surfaces are throughly disinfected with bleach solution which is left on for 10 minutes, per CDC guidelines. Bath and bed linens are washed at the maximum temperature; our extremely competent housekeeper, with us since our opening, wears a protective mask and gloves at all times when preparing Refugio for guests.

Refugio is an idyllic, semi-isolated spot in which to "shelter-in-place."

Pet Policy: Well-behaved * dog(s) totaling a maximum weight of 40 pounds will be welcome with a one-time $50 cleaning fee per pet.  * Please provide a (ideally, glowing) "reference" for your dog(s) from a validated AirBnB host, VRBO host, or other bed and breakfast host. 

Children: Refugio is not ideal for children under 12. When renting the Refugio Kitchen/Great Room with your suite(s), a double fold-out sofa may be used by one or two small people; sleepers on the fold-out will have night-time access to the adjacent powder room but must share bathing facilities with either the Barn or Oak Suite. 

Smoking: Smoking is not permitted anywhere on the property. We will charge a minimum $500 cleaning fee if smoking has occurred either indoors or outdoors (where the fire danger is extremely high).

Cancellations: Please see our AirBnB or VRBO page for cancellation policies. If you book with us directly, we will ask you to adhere to the same cancellation policies, and sign a contract committing to do so. 

Occupancy: All rates are single or double occupancy.